For participants, Betterment offers a dedicated Customer Support team who can be reached at firstname.lastname@example.org or by calling +1 855-906-5281.
Customer Support hours are:
9:00 AM-6:00 PM ET (Phone & Email)
11:00 AM-6:00 PM ET (Email Only)
For plan sponsors, we have a dedicated Plan Support team who can be reached at email@example.com or by phone at +1 855-906-5280. Plan Support is available Monday-Friday 10:00 AM-6:00 PM ET.